SAP Managed Services And Support
Transform SAP management into a strategic advantage
At Rasta Infotech, we help businesses streamline, support, and optimize their SAP operations. With deep technical know-how, a scalable approach, and a business-first mindset, we transform SAP management into a strategic advantage. Our managed services cover the full SAP landscape — from SAP HANA and S/4HANA to applications, security, and business continuity — with 24/7 proactive monitoring and support tailored to your enterprise needs.
What We Offer
SAP Hosting
SAP Basis Support, SAP Managed Security, and Hosted SAP S/4HANA with reliable uptime.
SAP Remote Managed Hosting
Basis Support, DB Admin, Installs, Upgrades, OS Admin, and full remote infrastructure management.
SAP Service Delivery Management
Coordination of services, Hypercare, SLAs, Platinum services, and detailed reporting.
SAP Maintenance
Software updates, SAP Early Watch Alerts, service marketplace management, and ongoing support.
SAP Application Managed Services
App support, fixes, enhancements, rollouts, upgrades, and new application development.
SAP Security & Business Continuity
Security planning, endpoint protection, firewall, SIEM, SSO, high availability, backups, and disaster recovery.
Our Process
Assessment & Onboarding
Evaluate your current SAP landscape and define the managed services scope and SLAs.
Monitoring Setup
Configure 24/7 proactive monitoring and alerting across your SAP systems.
Service Transition
Seamless handover of SAP operations with zero disruption to business continuity.
Ongoing Operations
Continuous performance tuning, patching, security management, and incident resolution.
Reporting & Optimization
Regular service delivery reports, reviews, and continuous improvement recommendations.
Enterprise SAP Customer
Challenge
Unplanned SAP downtime and high internal IT overhead managing complex SAP landscapes.
Solution
Rasta Infotech took over end-to-end SAP managed services including hosting, AMS, security, and 24/7 monitoring.
Result
Proactive issue detection eliminated unplanned downtime and reduced operational costs significantly.
Contact us for details
Frequently Asked Questions
Get Started Today
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